What does it mean to be human centric, trauma Informed?

Human Centric, Trauma Informed

➣We choose to use the words “Human-centric response and care” because we seek to take trauma informed care to another level, we seek to place an emphasis on the inherent “humanity” of the work that we are doing and because there is more than trauma and trauma response to consider.

➣We don’t use the term “victim-centric” because we believe that respect, dignity and compassion should be offered to all clients in a neutral non-judgmental manner to include suspects and offenders. 

➣We use the word “client” over consumer, victim, survivor or thriver because it is a simply stated and honest word.  The humans we serve are at many phases of their healing and may start as a victim and end as thriver. 

Human centric, trauma informed is the current standard of practice in order to provide quality, compassion based services.

However,  running an agency or organization that is actually and regularly “Trauma Informed” is very difficult because there are
so many different aspects of the practice.

One of the key elements to being “Trauma Informed”, is to understand the bodies biological and neurological response to trauma.

WHY Trauma Informed?
Trauma and the Brain
How childhood trauma affects health
across a lifetime 
Understanding PTSD’s Effects on Brain,
Body, and Emotions
The Paradox of Trauma Informed Care

We believe that human centric communication begins with vulnerability and the ability to be honest, transparent and without ego. Dr. Brene’ Brown, in her book “Dare to Lead”, outlines the art of the “Rumble”.

Image result for brene brown rumble starters

A rumble is a discussion, conversation, or meeting defined by a commitment to lean into vulnerability, to stay curious and generous, to stick with the messy middle of problem identification and solving, to take a break and circle back when necessary, to be fearless in owning our parts, and, as psychologist Harriet Lerner teaches, to listen with the same passion with which we want to be heard. More than anything else, when someone says, “Let’s rumble,” it cues me to show up with an open heart and mind so we can serve the work and each other, not our egos.

Open hearts and open minds are critical if we want to be brave. Remember, it’s not fear that gets in the way of courage – it’s armor. It’s the way we self-protect, shut down, and start posturing when we’re in fear.

When I feel myself reaching for my favorite armor (perfectionism, anger, being the knower, trying to control, emotional intensity, getting critical), I try to remember that the antidote to armoring up is staying curious.”

-Dr. Brene’ Brown
Image may contain: text

A Human centric, trauma informed approach can be implemented in any type of service setting or organization is distinct from trauma-specific interventions or treatments that are designed specifically to address the consequences of trauma and to facilitate healing.

– Lets do this!

According to SAMHSA’s  (Substance Abuse and Mental Health Services Administration)  concept of a trauma-informed approach, A program, organization, or system that is trauma-informed:

  1. Realizes the widespread impact of trauma and understands potential paths for recovery;
    (We believe that most everyone has a history of trauma)
  2. Recognizes the signs and symptoms of trauma in clients, families, staff, and others involved with the system;
  3. Responds by fully integrating knowledge about trauma into policies, procedures, and practices; and
  4. Seeks to actively resist re-traumatization.

SAMHSA’s Six Key Principles of a Trauma-Informed Approach
A trauma-informed approach reflects adherence to six key principles rather than a prescribed set of practices or procedures. These principles may be generalizable across multiple types of settings, although terminology and application may be setting- or sector-specific:


Trustworthiness and Transparency

Peer support

Collaboration and mutuality

Empowerment, voice and choice

Cultural, Historical, and Gender Issues    (Intersectionality)             


Human Centric, Trauma Informed Agency Self-Assessment Tool

Human Centric, Trauma Informed Agency Guiding Principles

Award winning short film:

Do you want to know more about the Nuts and Bolts of Trauma informed Response and Care?

Let us support you or your agency with
training or with consultation.
email: myrastrand@strandsquared.com