"The greatest power in de-escalation lies not in controlling others, but in mastering your own emotions and responses." -Unknown Trainer: Myra Strand
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Virtual Private Training
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"The greatest power in de-escalation lies not in controlling others, but in mastering your own emotions and responses." -Unknown Trainer: Myra Strand |
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Organizational Trauma: The Blob in the office -To expose the power of “group think” -To look at common symptoms of organizational trauma -To discuss “how” to begin having difficult conversations -To explore ways to perpetuate a healthy work environment -To draw a link between organizational health and quality service delivery |
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"The greatest power in de-escalation lies not in controlling others, but in mastering your own emotions and responses." -Unknown Trainer: Myra StrandCon |
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